Hello! How can we help?
You can read frequently asked questions below
Frequently asked Questions
How can I use Mati to automate my onboarding?
What does Mati do that no one else does?
Mati verification, explained
Why is the Mati logo shown on the verification flow?
How do I know when a document is not authentic?
Do you check for document authenticity?
How do you check for liveness?
Do you perform face match with every document?
What is a global watchlist check? What do we check?
Which fields does Mati scan per document (name, date of birth, etc...)?
How will Mati verify my users?
Can I customize my Mati verification flow?
Mati countries & documents support
What if I need another document that's not on the list?
What documents can Mati verify right now?
Which countries do you support?
Mati integration for web & mobile SDKs
What happens when a field is not present? Or when a field is too blurry to be read?
Can I send metadata to Mati button?
How long does it take to integrate Mati?
Understand what data is sent to your backend - sample webhook
Can Mati verify my users on Web and Mobile?
Where can I find my Client ID?
What are the steps to integrate Mati?
What type of URL do i need to receive the webhooks?
Where is the collected data stored?
Is storing the data in the USA compatible with GDPR data storage restrictions?
Where are your service providers located?
Which data is collected from users?
Do you forward the verified user data to third parties? If yes, to whom?
Is Mati secure?